About SATS

Building a
sustainable
future

The future belongs to all of us. As we pursue sustainable growth through heartfelt innovation, we are committed to safeguarding the long-term interests of our people and the communities that we feed and connect.

Discover how we
#feedconnectcommunities

More stories to how we feed and connect communities

At SATS, we are inspired by our vision to be the market leader by delighting customers with innovative food solutions and seamless connections.

Our SATS Group People Values

Our People Values guide us in everything we do. They are the foundation of our decisions and the heart of our organisation. Our values are now referred to as “People Values” because people are at the heart of our business. These shared values guide how each of us give our best every day for our collective success.

Customer Focus

Our customers are at the heart of everything we do. We are committed to understanding their needs, exceeding their expectations, and delivering exceptional experiences that build lasting partnerships.

Safety

The safety and well-being of our team members, customers, and stakeholders are paramount. We prioritise a culture of safety, adhering to rigorous protocols and best practices to ensure a secure environment for all.

Respect

We value diversity, inclusion, and mutual respect. We treat everyone with dignity and empathy, fostering an environment where all individuals feel valued, heard, and empowered to succeed.

Excellence

We strive for excellence in all that we do. From the services we provide to the relationships we cultivate, we pursue the highest standards of quality, innovation, and continuous improvement. A spirit of excellence inspires and motivates us to continuously improve bringing the best out of everyone.

Teamwork

Collaboration is the cornerstone of our success. We recognise the collective strength of our team and embrace a spirit of collaboration, communication, and support to achieve our common goals.

Sustainability sits at the heart of our business strategy.

We remain steadfast in pursuing our 2030 goals within our new sustainability framework, cutting across the Environmental, Social and Governance (ESG) pillars.

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Through our mission of using innovative food technologies and resilient supply chains

We create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers, and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers, such as airlines, cruise lines, freight forwarders, postal services, and eCommerce companies.

As Asia’s leading provider of food solutions and gateway services, we are dedicated to creating long-term value and sustainable outcomes for the communities we serve.