Purpose, Vision, Mission & Values

Feed and Connect Communities

At SATS, our purpose to feed and connect communities reflects our ambition to drive positive impact not just across our business but also for our customers, industry partners, shareholders and employees.

Focused on purposeful growth and transformation, our vision is to be the market leader by delighting customers with innovative food solutions and seamless connections.

Through our mission of using innovative food technologies and resilient supply chains, we create tasty, quality food in sustainable ways for airlines, foodservice chains, retailers and institutions. With heartfelt service and advanced technology, we connect people, businesses and communities seamlessly through our comprehensive gateway services for customers such as airlines, cruise lines, freight forwarders, postal services and eCommerce companies.

Committed to our values, we go above and beyond to deliver quality food solutions to our customers and customised gateway services to some of the best airports in the world such as Changi Airport and beyond aviation.

Our Values

• Passion to Delight - Understanding the needs of customers from our hearts to meet or even exceed their expectations.
• Safety - Meeting all our safety standards.
• Innovation - Keeping an open mind to drive the growth of our businesses, communities, and individuals.
• Trust - Having empathy, taking responsibility and keeping our promises.
• Teamwork - Working together to achieve our common goals.

As Asia’s leading provider of food solutions and gateway services, we are dedicated to creating long-term value and sustainable outcomes for the communities we serve.